COVID19
Policies, Rescheduling Guide, and More

A NOTICE FROM BBZ PRODUCTIONS INC

Dear All BBZ Productions Inc Clients,

As the concern for the Coronavirus (COVID-19) has spread into Canada, we would like to address concerns that have risen on how this pandemic will affect your upcoming events/photoshoots. It is safe to say this is a situation that is new to us all, and in times like this, I believe transparency and assurance are very important. We understand this is heartbreaking and devastating for many of our clients having to cancel many events, and we are saddened by the effects of this virus. We want to work with you to make the decisions regarding your events but at the same time remind you that we are also a small business struggling during this time. We are keeping information here at this link as new information is released to the public and updating it as often as possible - so please check back often. We believe honesty and transparency are very important during these difficult times. If you have specific questions about your event or photoshoot, or how you plan to pivot, please reach out to schedule a phone call - we are here for you! We truly hope everyone stays healthy and we are here to navigate this with you all,

With Love,

Bobo & Team BBZ Productions Inc

Updated Nov 1st, 2021

SMALL EVENT ON ORIGINAL DATE + POSTPONE LARGE CELEBRATION

If you postpone your event due to unforeseeable restriction changes but hold a smaller event (under the current provincial and federal health order) on your original date, your original retainer can be applied to your small event. Small events can be held on another date pending availability. If you postpone an 2022 event to a different date in 2022, you are subject to our current 2022 prices, please kindly contact us to get more detailed information. However if you postpone a 2022 event to a 2023 event, the year’s new pricing (if applicable) will apply.

FOR CLIENTS WHO ARE CONSIDERING RESCHEDULING


First Reschedule: There is no rescheduling fee for your first reschedule if you reschedule to a weekday (Monday - Thursday), this is also to avoid any disappointments regarding your vendors’ (not just ours) availabilities. Your retainer will be applied to your new event date. If you do choose to reschedule to a weekday date in a new calendar year, that year's new pricing (if applicable) will apply.


Second (Or Any Additional) Reschedule: If you choose to reschedule a second time (or additional times), a 10% rescheduling fee will apply for each reschedule. Additionally, if you choose to reschedule to a new calendar year, that year's new pricing (if applicable) will apply.


Cancelations: If you choose to cancel your event instead of rescheduling, your non-refundable retainer may be used toward other photography services provided by us within the next calendar year (from the booking date).


Photographer: If you need to postpone the event because of COVID-19 to a new date that our main photographer Bobo is not available for, we will discuss having our other photographers to be shooting the event. In that case, Bobo would continue to manage your pre and post-event correspondence, and the editing and image delivery will still be the same.


Legality: We cannot legally photograph an event that does not comply with the governmental guidelines at the time of the event. If you choose to carry on with a non-compliant event, your payments will not be refunded due to the voluntary cancelation of services.


SANITATION PROTOCOLS AT BBZ PRODUCTIONS INC

Standard sanitation protocols at our studio at 1443 East Pender Street prior to each client should include but not be limited to:

  • Washing hands by photographer and assistants regularly before and after photographic sessions

  • The studio owner will Sanitize all props, chairs, dresses, benches with which a client may come into contact.

  • The sanitation of restroom/dressing facilities, office and entering the studio areas will be conducted after each client’s visit.

  • No outside shoes are allowed at the studio at this time, no exceptions! If you’d like to have shoes for your session please bring clean pairs with you and put it on for the session.

  • Due to COVID 19, we are allowing only 2 adults at the studio at one time. Please kindly note that we will not allow more people than this.

  • E-transfers and Cheques are considered as primary methods of payment.